3 Areas Of Expertise Often Offered By IT Support Specialists

Posted on: 20 June 2018

In a business world that so heavily revolves around and relies on technology, there is a greater need for people who are available to tackle all those complicated and time-consuming tasks. Thankfully, there is no shortage of IT support specialists out there who can help you with everything from setting up and securing a new network to tracking down issues. What most business owners do not know about IT support specialists is that they often have certain areas of expertise to offer. Check out this short list of areas of expertise that may be offered by an IT support specialist. 

Cloud Computing and Management

Photos, files, and data can accumulate massively on just about any system, but if you look at a business system that should house data for the business and all of its customers, it is easier to understand why so many cloud servers have come about. Cloud-based servers give business owners a way to store data that is safe, secure, and best of all, not taking up all of the space on their operating systems. Finding an IT support technician with experience in cloud computing and management can be greatly beneficial if you are just starting to take advantage of the cloud. 

Virtual Intelligence Applications

Artificial intelligence (AI) is the newest way business owners are keeping open lines of communication with their customers without needing to expand their workforce. Chatbots and other AI applications are complex systems that know how to interact with customers in basic terms without human input. There are many IT support technicians who work with AI because this is something that many business owners want to have set up as part of their own systems. 

IPv4 to IPv6 Transfers 

When the internet first started gaining traction, it was decided that every device that would be allowed to access the internet would have its own digital signature, which is now what is known as the IP address. Back then, there was no way of knowing that almost every person would have multiple internet-ready devices in their possession in the future. Therefore, the IPv4 protocol for addressing each device was all that was needed. Since the internet has grown so drastically, IPv4 addresses are in short supply, which means there will have to be a transition to a new protocol known as IPv6. The process of transitioning can be complicated, but there are many IT support technicians who understand this new area of technical support.